Podcast: Complaints & RG 165

January 5, 2020

 

 

Happy New Year!

 

Managing Director Naomi Burley and our Regulatory expert Carole Ferguson look at obligations around complaints handling and future obligations of RG 165.

 

Regulatory Guide 165 as it was 2018.

 

When the new RG 165 is released it will posted on this page. 

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